I get a lot of questions regarding RSP Remote Support Pack which is almost or completely installed but is not working…
Find here all info how to install succesfully RSP at your server environment.
http://www.hp.com/go/InsightRSSinstalldemo for the Standard version
http://www.hp.com/go/InsightRSAinstalldemo for the Advanced version
And otherwise U know where to find me 😉